Derpelopment#7413 <
> #7345
The only way for upper management to really understand what's going on and give useful input would be for them to be directly involved on a day-to-day basis.
In other words, they would have to do actual work.
That's not going to happen. So the best they can do is to stay out of the way of people who are actually working, avoid making decrees, and maybe try to keep the other managers from interfering with the work also.
Maybe another approach would be for the workers to share more equally in the spoils so that they would be naturally inclined to integrate business improvements and goals. But that's never going to happen.
The structure is much more directly related to a caste system than people may acknowledge.